RiTA Case Study

Harcourts Sergeant

Since we started in November 2021, we have converted 31 appraisals into listings. Every single day, I hear my salespeople talking about RiTA. ‘That’s a RiTA lead. That’s a RiTA lead. That one came from RiTA.’

Jordan Hanchett
Sales Manager
Harcourts Sergeant

The Opportunity

Harcourts Sergeant were looking to capitalise on prospecting and boost their lead generation whilst still wanting to help out their agents who were time-poor and in need of some weight to be lifted from their shoulders.

The Solution

RiTA takes the guesswork out of prospecting.

With the speed and precision of Ai technology, the Harcourts Sergeant team were presented with smart call lists, allowing them to know exactly who to call and what to say, with a range of relevant conversation topics to keep each contact engaged. With RiTA’s help, agents can follow up on each call resulting in a clean contact, an appraisal, or a potential listing.

Boost prospecting and lead generation through automated SMS conversations.

With an average 12% response rate on SMS, Harcourts Sergeant generally get around 100 appraisal leads and 180 data updates in a month off the back of RiTA’s automated SMS conversations. Since using our solution, their agents are guaranteed at least 1 to 3 appraisals per week.

Why RiTA 

Generate consistent leads without additional effort.

Through the use of RiTA’s personalised two-way SMS conversations, real estate agents can get consistent appraisal leads and data updates without having to cold call. RiTA engages with their contacts, nurtures the relationships and passes on warm leads.

Get started with RiTA

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